A growing number of managers across the United States are turning to artificial intelligence to make major decisions about personnel, according to a recent survey conducted by Resume Builder. The survey highlights that 60% of managers now use artificial intelligence-powered tools such as ChatGPT, Microsoft Copilot, and Google’s Gemini to inform decisions involving hiring, promotions, raises, and terminations.
Among those managers who leverage artificial intelligence in the workplace, a striking 94% stated they rely on it for evaluating their direct reports. Despite the widespread adoption, approximately two-thirds admitted that they have not received any formal training on how to use artificial intelligence for people management tasks. Furthermore, about 20% of these managers allow artificial intelligence to make employment decisions without any human oversight, raising questions about the integrity of automated decision-making in sensitive human resources matters.
This trend is not without controversy or risk. Experts caution that the increased reliance on artificial intelligence for critical management tasks can lead to biased or unfair practices, and systems may be vulnerable to manipulation. In light of these concerns, a California lawmaker has proposed the “No Robo Bosses Act,” legislation that would require human review of all artificial intelligence-driven employment decisions, aiming to ensure fairness and accountability in the evolving landscape of workplace technology.
