Policymakers consider Artificial Intelligence as first-line mental health gatekeeper

A Forbes column explores a controversial proposal to use generative Artificial Intelligence systems as the mandatory first point of contact for mental health triage and early therapy, highlighting the significant policy and legal stakes involved.

The article examines a controversial proposal that generative Artificial Intelligence and large language models would be used as a requisite first line of mental health gatekeeping, serving as the initial point of contact for people seeking help and providing mental health first aid and therapy intervention. The author frames this as a substantial shift in how mental health services might be accessed and delivered, positioning Artificial Intelligence systems in front of traditional human providers for initial screening and support.

The column emphasizes that this approach entails significant policy and legal implications and ramifications, suggesting that lawmakers and regulators would need to grapple with questions of responsibility, oversight, and accountability if Artificial Intelligence systems were formally embedded into mental health workflows. The discussion is presented as part of an ongoing analysis of Artificial Intelligence breakthroughs, with particular attention to how Artificial Intelligence-generated mental health advice and Artificial Intelligence-driven therapy could affect patients, providers, and government agencies.

As background, the author notes extensive prior coverage of the modern era of Artificial Intelligence that produces mental health advice and performs Artificial Intelligence-driven therapy, indicating that the rising use of these tools has already raised complex issues around safety, ethics, and quality of care. Within this context, the idea of making Artificial Intelligence a mandatory first-line gatekeeper is portrayed as a new and higher-stakes frontier, requiring careful consideration by policymakers, lawmakers, and healthcare stakeholders before it could be responsibly adopted.

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