Industry 5.0 shifts focus to human centric value and sustainability

Industry 5.0 reframes industrial transformation around collaboration between humans and machines, emphasizing growth, resilience, and sustainability over narrow efficiency gains. Many organizations still underinvest in human centric and sustainable use cases despite evidence that they create higher value.

Industry 5.0 represents a shift from the Industry 4.0 emphasis on integrating intelligent technologies such as Artificial Intelligence, cloud, the internet of things, robotics, and digital twins toward orchestrating these capabilities at scale. The aim is to augment human potential rather than simply automate work and to improve environmental sustainability. This new phase emphasizes a deeper collaboration between humans and machines, breaking down data silos and optimizing infrastructure, operations, and resource use to reshape business models and generate new forms of enterprise value.

Leaders and researchers argue that realizing the promise of Industry 5.0 requires companies to move beyond a narrow focus on cost and efficiency toward growth, resilience, and human centric outcomes. Value is framed not only in terms of dollars saved but also in new opportunities created through human machine collaboration. However, an MIT Technology Review Insights survey of 250 industry leaders from around the world reveals that most industrial investments still target efficiency, even though the data shows human centric and sustainable use cases deliver higher value and yet are underfunded.

The research identifies several reasons organizations are not capturing the full value potential of Industry 5.0, including culture, skills, and collaboration barriers, tactical and misaligned technology investments, and use case prioritization that favors efficiency over growth, sustainability, and well being. Findings from EY and Saïd Business School at the University of Oxford underscore that the main barrier is not only technological but also strategic and organizational, highlighting the importance of strengthening strategy, culture, and leadership. Industry voices stress the need to avoid “chasing the digital fairies” and instead to define clearly which digital initiatives to pursue and why, with each domain following a distinct roadmap for delivering the best value from Industry 5.0 transformation.

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