Business operations coverage at CIO focuses on Artificial Intelligence and agentic workflows

CIO’s business operations section is centering coverage on Artificial Intelligence, agentic workflows, and workforce transformation, with a mix of news, opinions, features, and case studies. Topics range from Microsoft’s regulatory scrutiny to the evolving role of enterprise architects and human resources in deploying agentic Artificial Intelligence.

CIO’s business operations section aggregates news, opinion, features, case studies, and guidance focused on how technology reshapes core operational functions such as business process management, human resources, legal, marketing, and supply chain. The coverage emphasizes Artificial Intelligence and generative Artificial Intelligence as central forces in operational strategy, highlighting both emerging opportunities and organizational challenges. Articles are organized to help technology leaders understand how these trends intersect with IT strategy, digital transformation, and talent management across regions including the Americas, Europe, Africa, Asia, and Oceania.

Recent news reporting includes regulatory and risk-oriented developments, such as a piece on the Federal Trade Commission’s scrutiny of Microsoft’s bundling and licensing practices in business software and cloud computing, and coverage forecasting that “AI will likely shut down critical infrastructure on its own, no attackers required.” Compliance and governance themes appear in news that “Kyndryl offers policy-as-code to tackle regulatory snares,” and in sponsored resources that examine how platform engineering and access control must adapt to an “AI-native” infrastructure era. Podcasts and videos explore how vendors like Intel, HCLTech, Rockwell Automation, RelationalAI, and Starburst are using Artificial Intelligence, generative Artificial Intelligence, predictive analytics, and knowledge graphs to modernize data access, manufacturing resilience, and enterprise analytics without moving data.

Opinion and feature stories delve into the rise of agentic Artificial Intelligence and its impact on enterprise roles and workflows. Pieces explain “how agentic AI solutions are structured” using analogies such as an emergency room with coordinators and specialists, argue “why your 2026 IT strategy needs an agentic constitution,” and assert that “agentic workflows” will push beyond traditional automation by deciding what matters and driving execution. Additional coverage assesses how “agentic AI’s rise is making the enterprise architect role more fluid,” positioning architects as more business focused and critical to mapping processes for successful adoption. Human resources and talent strategy receive extensive attention, with articles on “how to build AI employees that act more like employees and less like AI,” why “talent will walk without real training and leadership,” and how “plenty of talent, too little readiness” is forcing CIOs to rethink hiring and skills development for an Artificial Intelligence-driven future.

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