In the fiscal year ended May 31, 2025, Sansan reported net sales of 43.2 billion yen, up 27.5% year on year, and an adjusted operating profit of 3.5 billion yen, up 108.0%, with an adjusted operating profit margin reaching a record 8.2%. Product improvements and expansion of the sales structure drove steady progress across solutions: Sansan sales rose 16.9% year on year, Bill One sales grew 58.7%, and the Eight business returned to full-year profitability by prioritizing profitable operations. These results represent the first year of Sansan’s medium-term financial policy, which targets a net sales compound annual growth rate of 22 to 27% for FY2024-2026 and an adjusted operating profit margin of 18 to 23% for FY2026. For the second year, the company expects net sales growth of 22.0 to 25.0% and adjusted operating profit growth of 92.7 to 143.0%.
Generative Artificial Intelligence is central to Sansan’s outlook. The CEO describes the technology as evolving at a nonlinear pace and having reshaped habits and workplace practices within a year. More than an efficiency tool, generative Artificial Intelligence is framed as a major business opportunity to create new value. The message highlights a common corporate challenge: companies must decide what data to train and infer on, but much valuable information-meeting notes, contracts, invoices-remains analog, unstructured, and scattered, limiting effective Artificial Intelligence use.
Sansan positions its long-standing data capabilities as a competitive advantage. The company has invested for over 18 years in systems that digitize hard-to-structure information and let users accumulate corporate, person, and activity data through daily work. That database, the CEO argues, pairs well with corporate Artificial Intelligence investments. Going forward, Sansan plans to provide solutions that connect client systems to their own generative Artificial Intelligence, pursue both needs-driven and product-driven approaches, and expand the overlap between growing AI investment and the use of Sansan solutions to create new revenue streams. The message is signed by Chika Terada, representative director, CEO and CPO, September 2025.
