Itch.io updates adult content guidelines after NSFW game takedown

Itch.io responds to payment processor pressure with strict new adult content rules, targeting real-life and Artificial Intelligence-generated imagery.

In response to mounting pressure from payment processors, indie game marketplace Itch.io has released updated adult content guidelines following a site-wide removal of NSFW games. The move aligns Itch.io with prior actions seen on other platforms like Steam, reflecting the increasing scrutiny from companies such as PayPal, Payoneer, and Stripe. Itch.io´s new guidelines appear in its official FAQ, underlining a no-tolerance stance toward violations—permanent bans are issued without appeals, and accounts in breach risk forfeiture of all pending payouts and existing funds.

The revised rules provide more detail on what is explicitly prohibited. Sexualized images of real-life humans are now banned, as is content featuring Artificial Intelligence-generated images designed to resemble real people. Material depicting minors, suggested minors, and any portrayal of non-consensual sexual activity is forbidden. The company clearly intends to block content that could expose it to legal or financial liability and aligns its rules closely with those of third-party payment providers, urging developers to familiarize themselves with the stricter aspects of these external policies to avoid inadvertently violating the terms.

Itch.io has emphasized that content reports will continue to be assessed individually, maintaining a case-by-case review process rather than blanket enforcement. However, the platform draws a hard line: if creators have collected money while in violation of these refreshed terms, Itch.io states it may be forced to freeze or refund all pending transactions, with ineligible accounts losing access to funds. This comprehensive revision of its adult content policy underscores the escalating influence payment processors hold over user-generated content marketplaces and highlights the growing consequences of non-compliance for both developers and platforms alike.

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