Telekom CoMind launches European conversational artificial intelligence platform for customer service

Deutsche Telekom has introduced Telekom CoMind, a modular conversational artificial intelligence platform that powers secure, multilingual voice and chat bots for European enterprises, already proven in mission-critical pharma contact center operations. The system combines company-specific knowledge, advanced language technologies and workflow automation to scale customer service while meeting strict European compliance standards.

Executives see agentic artificial intelligence as vital to survival by 2027

Global executives are rapidly pivoting from generative artificial intelligence to agentic artificial intelligence, viewing it as essential to both infrastructure modernization and workforce transformation. A new Cisco and Omdia survey highlights rising urgency around networks, skills and leadership as companies move from pilots to scaled deployment.

India’s role in pharma’s shift to Artificial Intelligence led platform models

Global pharma is moving from linear drug development to Artificial Intelligence led, platform-based models that tightly integrate discovery, data and manufacturing, opening a strategic window for India to move beyond cost-led scale. India’s opportunity lies in building integrated biopharma systems where science, digital intelligence and modular manufacturing are orchestrated from the outset.