The cyber insurance landscape is becoming increasingly complex as the rapid proliferation of Artificial Intelligence (particularly generative models) challenges traditional risk modelling. In a recent Insurtech Insights webinar, industry specialists highlighted how these emerging technologies have transformed the nature and sophistication of cyber attacks. Connor Brennan, VP at Arch, discussed the shift from targeting easily duped individuals with basic social engineering schemes to highly sophisticated phishing operations featuring deep-fake technology and Artificial Intelligence-generated attacks, allowing threat actors to obtain administrative credentials and deploy ransomware for data exfiltration.
The advancement of Artificial Intelligence has made distinguishing between genuine and fraudulent interactions far more difficult, making robust verification protocols essential for businesses. However, implementing effective checks and balances is increasingly challenging as malicious actors leverage advanced technologies to circumvent conventional security measures. The sector is now questioning whether cyber insurance policies should offer standalone Artificial Intelligence coverage. Jeff Kulikowski, EVP of cyber & professional liability at Westfield Specialty, noted that while many current policies already embed some coverage for Artificial Intelligence-related exposures within their service models, the fast-evolving regulatory landscape could determine the need for more exclusive products in the future.
When assessing sector vulnerability, finance and healthcare continue to be primary targets due to the sensitive data they manage, but experts caution that cyber threat actors are also aggressively targeting professional services, manufacturing, and distribution networks. Brennan highlighted a notable increase in ransomware claims within the professional services sector, which historically was not considered high-risk. Public sector entities face unique difficulties, with constant leadership turnover and evolving management philosophies complicating risk control and raising insurance costs. Steven Schwartz from SAFE pointed to manufacturing and large-scale construction as areas of ´unique opportunity´ for the insurance market, given the widespread lack of coverage among subcontractors and the growing exposure from operational technology. The consensus among thought leaders is that the insurance industry must adapt to these shifting risks and collaborate closely to deliver consistent, meaningful coverage to the most vulnerable sectors as Artificial Intelligence-driven threats escalate.